The call insights agent
What to fix, what to say and who sends you work, in your customers' own words.
What you will build
Claude reads your recorded customer calls, keeps only what the customer said, and sorts it into five buckets every service business needs: what they asked for, what went wrong, objections and price, praise, and who referred them. Every topic opens to the exact words. Then a Monday check tells you only when customers start saying something new.
1 step · about 15 min
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The call insights agent
Who this is for
Owners and office managers who talk to customers all day and want to know what keeps coming up without replaying the calls.
What you need
A computer, a paid Claude plan and the email and calendar you use for work. Plan on about 15 min.
Never used Claude? Set up in 10 minutes